How we protect confidential capacity searches
Capacity seekers can use anonymous or confidential review, add excluded providers and keep sensitive detail inside the platform workflow until the request is ready to progress.
Read moreSecurity
Security
Capacity Network is designed for commercially sensitive insurance market activity, with role-based access, controlled document handling and audit visibility built into the workflow.
Trust centre
Reviewed 23 July 2026. Built for controlled insurance capacity and distribution workflows.
Ask about securityRole-Based Access
Company users should see only their own company profile, requests, capacity posts, documents, introductions and notifications. Platform admins can see broader operational data needed to review profiles, approve matches and manage marketplace activity.
The portal separates platform admin controls from company user controls so each user type is routed to the correct area.
Documents And Storage
Document uploads are handled through controlled portal workflows. Documents are linked to requests, introductions and required checklist items rather than being treated as generic attachments.
The production configuration is designed to store files in private object storage and serve them through controlled application routes with role checks and audit activity.
Operational Controls
Admin review, document acceptance, conflict checks, disclosure gating and introduction status tracking help reduce the risk of sensitive information being shared too early.
Audit records are used to help admins understand who changed status, uploaded documents, reviewed material or progressed an introduction.
How provider anonymity works
Capacity providers and principals can use hidden or controlled visibility, so applicants see fit and process before provider identity is disclosed.
Read moreWhat happens before named disclosure
Named introductions can be gated by admin review, conflict checks, required document acceptance and mutual approval from both sides.
Read moreDocument security and access controls
Documents are attached to specific checklist items, requests or introductions, then reviewed and accessed through role-controlled portal workflows.
Read moreOperating Principles
- Authentication required for portal activity
- Company users restricted to company-owned data
- Admin-only review and approval controls
- Private document storage with controlled access
- Audit history for sensitive workflow events
Frequently asked questions
Can company users see other companies' data?
The intended access model is that company users see only their own company data. Platform admins have broader operational access for review, support and compliance purposes.
Are documents public?
No. Documents are intended to be private portal assets linked to specific workflow items and made available only through controlled access.